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Delivery Policy

We at LankanCart know how important it is to receive your purchased products in the finest condition and on time. So we use a large network of couriers to deliver your products to you as early as possible.

  1. The order will be delivered to you on the selected delivery date or if the order contains pre-order items it will be delivered to you on the pre-order available date
  2. Delivery charges for each Emirate;
    1. Dubai and Sharjah - Minimum order value is AED 50. Delivery is FREE if your order value (sub-total) is above AED 100. AED 10 delivery charge for orders (sub-total) below AED 100.
    2. Abu Dhabi, Ajman, Ras Al Khaima, Fujairah, Umm Al Quwain - Minimum order value is AED 50. Delivery is FREE if your order value (sub-total) is above AED 150. AED 10 delivery charge for orders (sub-total) below AED 150.
  3. The whole order amount including any delivery charges will be refunded if the order is canceled or lost in transit by us.

Cancellation Policy

Lankancart.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.

Cash On Delivery Policy

As per the Cash on Delivery policy:

  1. To avail COD Service, all items in the cart should be applicable for COD.
  2. You cannot open the box without making the payment at the time of delivery.
  3. If the product is open, do not accept the order.
  4. No credit/debit cards are accepted in Cash on Delivery.
  5. Customer can choose to via “Paylink by Point Checkout” at the time of delivery incase cash is not available for payment.

Using Cash Back & Promo Codes/Coupons

  1. Cashback Promo Code may not be applicable for all the products on the website.
  2. Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later.
  3. Two offers cannot be clubbed together using the Promo Code.
  4. Lankancart.com reserves the right to cancel any promotional 'Promo Code' and the transactions in which they are used. (This is not applicable on Cashback Promo Codes)
  5. Cash back and Promo Code Coupon cannot be clubbed together to avail an offer at Lankancart.com. This means, if the Promo Code is used in an offer, Cashback cannot be generated.
  6. Cash back amount is subject to change at the sole discretion Lankancart.com.

Images & Representations of Products/Services

  1. Product Images are indicative in nature
  2. Actual Product may differ from the image. Please refer the product specification for the product

For Queries/Comments

Send us your questions or comments to info@lankancart.com or contact us/WhatsApp on our Hotline +971 588 66 1212